Questions

Frequently asked questions.

How do I make an enquiry?

Write to hello@aestheticlaunchlab.com with the area that concerns you and what you have had done before. This website is operated by Aesthetic Launch Lab and enquiries are handled by them. You will get a considered reply setting out which treatments apply and what an assessment would need to establish.

What happens at a consultation?

A full medical history, an examination of the face at rest and in movement, standardised photographs, a discussion of what is realistically achievable, and a written plan with its limits stated. Where a prescription-only medicine is involved, the prescriber must assess you in person.

Why is there no price list?

Advertising a prescription-only medicine to the public is prohibited under the Human Medicines Regulations 2012, which covers botulinum toxin. More broadly, a price detached from who assesses you and what happens if something goes wrong is not useful information. A written quotation follows the assessment.

Why is there no gallery of before and after photographs?

Because cosmetic photography can be made dramatically more flattering without editing anything, simply by changing lighting, angle, distance and expression, which makes a gallery a poor basis for a decision. The standards a practice commits to in writing are worth more.

Does a London clinic have to be registered with the CQC?

Only if it provides a regulated activity. Most purely cosmetic injectable treatment does not fall within one, so many competent clinics are not registered. Check which category applies.

What is a special treatment licence?

A premises licence required by most London boroughs for premises offering certain treatments. It addresses the premises and equipment rather than clinical judgement.

Who is allowed to prescribe botulinum toxin?

A doctor, dentist, independent nurse prescriber or pharmacist independent prescriber, following a face-to-face assessment. Remote prescribing for cosmetic injection is not considered acceptable by the professional regulators.

Can anyone inject dermal filler?

At present, in law, largely yes. Fillers are regulated as medical devices rather than medicines and there is no general licensing requirement to inject them, which is why checking the individual matters so much.

What is hyaluronidase?

The enzyme used to dissolve hyaluronic acid filler, including as an emergency treatment when a blood vessel is compromised. It is a prescription-only medicine, so a practitioner without prescribing rights cannot lawfully hold it.

Is there a minimum age?

Since October 2021 it has been a criminal offence in England to administer botulinum toxin or cosmetic filler for cosmetic purposes to anyone under eighteen.

What should I do if something goes wrong?

Contact the practitioner who treated you immediately. If you cannot reach them and the problem is urgent, contact NHS 111 or attend an emergency department. Any change in vision after facial filler is an emergency.

Do you take payment from clinics?

No. There is no advertising, no directory, no sponsorship and no referral arrangement with any treatment provider.

Every treatment page carries its own questions covering that procedure specifically. Start with the treatments, or read what happens at a consultation.

Enquiries

Tell us what you are considering.

Write with the area that concerns you and what you have had done before. You will get a considered reply setting out which treatments apply, which do not, and what an assessment would need to establish before anything is proposed.

hello@aestheticlaunchlab.com

Please do not send clinical photographs or medical records by email. If something has gone wrong after a procedure, contact the practitioner who treated you, or NHS 111, rather than waiting for a reply here.

An occasional note when a treatment page is updated or a rule in this field changes. Your address is stored only for that and is never sold or passed on.